Honest
logistics.

Complimentary shipping on all orders over $200.

Flat-rate $15 shipping on orders under $200.

Every object ships in our signature gift box, fully packed. Oversized pieces — The Parasol, The Deck Chair, The Summer Trunk, The Beaumont Grand — are delivered with white-glove care.

Orders are dispatched within 1–2 business days of purchase.

Most orders arrive within 3–5 business days after dispatch.

We ship within the United States only.

A tracking number is sent by email as soon as your order ships.

We accept returns on unwashed, unused pieces within 30 days of delivery. Monogrammed pieces are final sale.

If your piece arrives damaged or defective, we will replace it at no cost. No time limit on defect claims.

Refunds are issued to the original payment method within 5–7 business days of us receiving the return.

Return shipping costs are the responsibility of the customer unless the item is defective.

The House repairs its own objects for as long as you own them — re-stitched hems, re-bound edges, replaced hardware.

You pay shipping to us; the repair and the journey home are on the House.

Write to care@harlowandreed.com with your object's number and a photograph.

Every object ships in signature gift packaging as standard. No option to remove it.

In your cart you can add a handwritten gift note and choose to hide prices on the packing slip. The recipient can return or exchange within 30 days of your purchase date.

For corporate gifting or orders of five or more, write to us at care@harlowandreed.com.